Bevan Brittan is a leading UK law firm with over 30 years’ experience advising on heat networks, district energy and low-carbon infrastructure. They are market leaders in renewable and decarbonisation projects, including district energy, having advised on more than 100 schemes in recent years.

They work with public and private sector organisations across the full lifecycle of heat network projects, from procurement, financing and construction through to operation, regulation and long-term delivery.

Heat Trust are an independent, not-for-profit organisation that has operated a voluntary consumer protection scheme since 2015 and acts as a consumer champion for heat networks across Great Britain.

They recognise that heat networks are transforming the way homes are heated and will play a key role in meeting carbon reduction targets and creating a sustainable energy future. With the government aiming to increase the number of homes connected to heat networks from 3% to 20% by 2050, they support a diverse and growing sector made up of thousands of heat suppliers of different types and sizes.

Flex Assure is an independent, voluntary compliance scheme that sets common standards for flexibility services providers. We cover both domestic and business markets, helping to give energy users confidence in the service they can expect from flexibility service providers.

UK Power Networks owns and runs the cables and substations which deliver electricity from the national grid to 8.5 million homes and businesses across London, the South East and East of England, serving approximately 20 million people.

As the country’s biggest electricity distributor, it has invested more than £8 billion in its electricity networks since 2011, focusing on safety, network reliability, and customer service. It also innovates to care for vulnerable customers, keep costs low and help enable decarbonisation.

The company rated second in the UK’s Top 25 Best Companies to Work For, and holds Investors In People’s Platinum status.

If you have an issue with your power, there are many ways to get in touch including freephone 105 and @UKPowerNetworks.